Privacy Policy
Last Updated: 07/08/2026
This Privacy Policy explains how Timber Pizza Company LLC d/b/a Timber Pizza Co. and its related franchise operations collect, use, disclose, and protect personal information.
Contact Information
Timber Pizza Company LLC
809 Upshur St NW
Washington, DC 20011
Phone: (202) 919-8975
Email: kristina@timberpizza.com
Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Contact information, such as your first name, last name, email address, mailing address, phone number, and mobile phone number.
Franchise inquiry information, such as the state where you are interested in operating a Timber Pizza Co. franchise, how you heard about our franchise program, your restaurant or franchise experience, and other information you choose to provide.
Financial qualification information, such as liquidity, net worth, and other information you submit in connection with a franchise inquiry.
Communications information, such as messages, attachments, forms, requests, or other information you send to us.
SMS/text messaging information, such as your mobile phone number, SMS opt-in status, SMS consent records, messaging preferences, message history, HELP or STOP requests, and related delivery information.
Internet and device information, such as IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and information collected through cookies, pixels, analytics tools, and similar technologies.
Location information, if you choose to provide it or if it is collected through your device or browser settings.
Inferences, such as preferences or interests based on your interactions with our website, services, or communications.
We may collect this information directly from you, automatically through our website, from service providers, or from other lawful sources.
How We Use Personal Information
We may use personal information for the following purposes:
To respond to franchise inquiries and provide information about Timber Pizza Co. franchise opportunities.
To review and process franchise-related interest forms, applications, and qualification information.
To communicate with you about your inquiry, application, requested information, or services.
To send email communications when you subscribe or otherwise consent to receive them.
To send SMS/text messages only when you have opted in to receive them.
To provide customer service and respond to requests, questions, or concerns.
To improve our website, services, communications, and franchise inquiry process.
To personalize website content and communications.
To conduct analytics, reporting, advertising, and marketing, subject to applicable law and your privacy choices.
To protect our business, website, users, and others from fraud, misuse, security incidents, or unlawful activity.
To comply with legal obligations, enforce our agreements, and protect our legal rights.
SMS/Text Messaging Program
Timber Pizza Co. may offer SMS/text messaging programs for people who choose to opt in. These messages may include franchise opportunity information, application follow-ups, informational alerts, reminders, updates, and marketing or promotional messages related to Timber Pizza Co.
By opting in to receive text messages from Timber Pizza Co., you agree to receive recurring automated marketing and informational text messages from Timber Pizza Co. at the mobile phone number you provide. Consent is not a condition of purchase or of submitting a franchise inquiry.
Message frequency: Message frequency varies. You may receive up to 4 messages per month, unless otherwise disclosed at the time you opt in.
Rates: Message and data rates may apply.
Opt out: You may opt out at any time by replying STOP to any text message from us. After you send STOP, we may send one confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
Help: For help, reply HELP to any text message from us or contact us at kristina@timberpizza.com or (202) 919-8975.
Mobile information and SMS consent: Mobile phone numbers, SMS opt-in data, and text messaging consent are used only to provide and manage the text messaging program you requested, including sending messages, managing opt-outs, providing support, and maintaining compliance records.
No sharing of mobile information for marketing: We will not share, sell, rent, release, disclose, distribute, transfer, or otherwise provide your mobile phone number, SMS opt-in data, or text messaging consent to any third party, affiliate, or other organization for marketing or promotional purposes. All personal information sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This SMS opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.
How We Disclose Personal Information
We may disclose personal information as described below.
Service providers and vendors. We may disclose personal information to vendors, contractors, and service providers who perform services for us, such as website hosting, form processing, customer relationship management, analytics, email delivery, SMS delivery, security, and business operations. These providers are permitted to use personal information only to provide services to us and not for their own marketing purposes.
Related entities and franchise-related operations. We may disclose personal information to related entities or franchise-related operations when reasonably necessary to respond to your inquiry, evaluate franchise interest, operate our business, or provide services you request.
Legal, safety, and compliance purposes. We may disclose personal information if required by law, subpoena, court order, legal process, regulatory request, or if we believe disclosure is necessary to protect rights, safety, security, property, or to investigate fraud or unlawful activity.
Business transfers. We may disclose or transfer personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
With your consent. We may disclose personal information when you direct us to do so or otherwise consent.
Aggregate or deidentified information. We may disclose aggregate, anonymized, or deidentified information that does not reasonably identify you.
SMS/mobile information exclusion: Notwithstanding anything else in this Privacy Policy, we will not share, sell, rent, release, disclose, distribute, transfer, or otherwise provide your mobile phone number, SMS opt-in data, or text messaging consent to third parties, affiliates, or other organizations for marketing or promotional purposes.
Sale or Sharing of Personal Information
We do not sell personal information for money.
We may use cookies, pixels, analytics tools, or advertising technologies that may be considered “sharing” personal information or using personal information for targeted advertising under certain privacy laws. You may have the right to opt out of that activity as described below.
SMS/mobile information exclusion: We do not sell or share mobile phone numbers, SMS opt-in data, or text messaging consent for targeted advertising, cross-context behavioral advertising, marketing, or promotional purposes. Mobile phone numbers and SMS consent are excluded from any sale, sharing, targeted advertising, or cross-context behavioral advertising activity.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, understand how visitors use the website, improve user experience, and support advertising or marketing activities.
You can usually adjust your browser settings to remove or reject cookies. Some website features may not work properly without cookies.
We may use Google Analytics or similar tools to understand website traffic and usage. These tools may collect information such as IP address, device type, browser type, pages visited, and interactions with the website.
Email Marketing
If you subscribe to email communications from Timber Pizza Co., we may send you promotional or informational emails. You may opt out of promotional emails by using the unsubscribe link in the email or contacting us at kristina@timberpizza.com. We may still send non-promotional messages related to your inquiry, application, or services you requested.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support security and compliance needs.
SMS opt-in and opt-out records may be retained as necessary to document consent, honor opt-out requests, and comply with legal, carrier, and messaging requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live, you may have rights under applicable privacy laws, including the right to request access to personal information, deletion of personal information, correction of inaccurate personal information, or to opt out of certain uses or disclosures.
To exercise privacy rights, contact us at kristina@timberpizza.com.
We may need to verify your identity before responding to your request. We will not discriminate against you for exercising privacy rights.
California Privacy Rights
California residents may have additional rights under California privacy laws, including the right to know, access, correct, delete, and opt out of certain sales or sharing of personal information.
To submit a request, contact us at kristina@timberpizza.com.
As stated above, we do not sell or share mobile phone numbers, SMS opt-in data, or text messaging consent for marketing, promotional, targeted advertising, or cross-context behavioral advertising purposes.
Children’s Privacy
Our website and franchise inquiry services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us at kristina@timberpizza.com and we will take reasonable steps to delete it.
Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of our website after updates means you acknowledge the updated Privacy Policy.
Contact Us
For questions, concerns, or requests related to this Privacy Policy or our privacy practices, contact us at:
Timber Pizza Company LLC
809 Upshur St NW
Washington, DC 20011
Phone: (202) 919-8975
Email: kristina@timberpizza.com